Terms of service
Terms of Service
Effective Date: 03-03-2026
Website: www.fragtawnymist.com
Business Name: FragTawny Mist Private Limited
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1. Overview
This website is operated by FragTawny Mist Private Limited (“Company,” “we,” “our,” or “us”). By accessing our website and/or purchasing from us, you engage in our service and agree to be bound by the following Terms of Service (“Terms”).
If you do not agree to all the terms stated herein, you may not access the website or use any services.
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2. Eligibility
By using this website, you confirm that:
• You are at least 18 years of age, or using the website under supervision of a parent or legal guardian.
• All information provided by you is accurate and complete.
• You are legally capable of entering into binding contracts under applicable law.
We reserve the right to refuse service to anyone at our discretion.
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3. Products & Use
FragTawny Mist specializes in automotive fragrance products.
By purchasing from us, you agree that:
• Our products are intended strictly for automotive fragrance purposes.
• Improper use, misuse, ingestion, or modification of the product is solely at the customer’s risk.
• Fragrance strength and longevity may vary depending on climate, ventilation, vehicle size, and usage patterns.
• Individual scent perception differs from person to person.
We are not liable for allergic reactions, damages, or losses resulting from improper use of the product.
Customers are advised to keep products away from children and pets.
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4. Pricing & Payments
• All prices are listed in INR (₹) unless otherwise stated.
• Prices are subject to change without prior notice.
• We reserve the right to modify or discontinue products at any time.
• In case of pricing errors, we reserve the right to cancel or refuse any affected orders.
• Orders may be canceled if suspected of fraud or unauthorized activity.
Payment must be successfully authorized before order processing.
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5. Order Acceptance & Cancellation
We reserve the right to:
• Refuse or cancel any order at our sole discretion.
• Limit or prohibit quantities purchased per person or per order.
• Cancel orders due to stock unavailability, payment issues, or incorrect pricing.
If an order is canceled after payment, a full refund will be processed.
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6. Shipping & Delivery
Delivery timelines are estimates and not guaranteed.
Shipping terms are governed by our separate Shipping Policy.
Once an order is handed over to the courier partner, delivery timelines depend on third-party logistics providers.
We are not liable for delays caused by:
• Natural events
• Government restrictions
• Courier disruptions
• Incorrect address provided by the customer
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7. Returns & Refunds
Returns and refunds are governed by our separate Refund Policy.
Customers must follow the stated return process and timelines.
We reserve the right to deny refund claims that do not meet our policy conditions.
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8. Intellectual Property
All content on this website, including but not limited to:
• Logos
• Brand name
• Product designs
• Images
• Text
• Graphics
• Packaging design
is the intellectual property of FragTawny Mist and is protected under applicable copyright and trademark laws.
Unauthorized reproduction, distribution, or commercial use is strictly prohibited.
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9. User Conduct
You agree not to:
• Use the website for unlawful purposes.
• Violate any applicable laws or regulations.
• Transmit malicious code or harmful software.
• Attempt unauthorized access to our systems.
Violation may result in termination of access and legal action.
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10. Limitation of Liability
To the fullest extent permitted by law:
• FragTawny Mist shall not be liable for any indirect, incidental, special, or consequential damages.
• Our total liability shall not exceed the amount paid by the customer for the specific product in dispute.
• We are not responsible for damages resulting from misuse, improper storage, or unintended application of our products.
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11. Indemnification
You agree to indemnify and hold harmless FragTawny Mist and its affiliates, directors, employees, and partners from any claim, demand, or damages arising from:
• Your breach of these Terms
• Misuse of products
• Violation of laws or third-party rights
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12. Third-Party Services
Our website may contain links to third-party services.
We are not responsible for the content, policies, or practices of third-party websites or services.
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13. Privacy
Your submission of personal information is governed by our Privacy Policy.
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14. Force Majeure
We shall not be held liable for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, governmental actions, or supply chain disruptions.
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15. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
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16. Modifications to Terms
We reserve the right to update or modify these Terms at any time without prior notice.
Continued use of the website after changes constitutes acceptance of the updated Terms.
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17. Contact Information
For questions regarding these Terms, please contact:
Email: Anything@fragtawnymist.com
Business Name: FragTawny Mist Private Limited