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Contact Us

Last updated: 2 November 2026

Questions about a scent, an order or a delivery? WhatsApp is the fastest way to reach us. Please include your order ID if you have one.

Company

FragTawny Mist Private Limited
Brand: FragTawny Mist, est. 2025
Registered office: Eldeco Centre, SDMC Primary School, Block A, Shivalik Colony, Malviya Nagar, South Delhi, New Delhi, Delhi 110017, India
CIN: U46909DL2025PTC456854
GSTIN: 07AAGCF6648E1ZJ
Country of origin of our products: India

Reach us

• WhatsApp: +91 92112 27069
• Email: anything@fragtawnymist.com
• Working hours: Monday to Saturday, 10 am to 7 pm IST
• Instagram: @fragtawnymist
• Amazon.in: FragTawny Mist on Amazon.in (orders placed on Amazon are supported by Amazon)

We will only ever message you from +91 92112 27069. We never ask for your card number, CVV, OTP or UPI PIN.

Grievance Officer

If you have a complaint about an order, a refund or how we handle your personal data, and our support team has not resolved it, you can write to our Grievance Officer:

• Name: Sourabh Rao, Grievance Officer
• Email: fragtawnymist@gmail.com
• Phone: +91 92112 27069
• Address: FragTawny Mist Private Limited, Eldeco Centre, SDMC Primary School, Block A, Shivalik Colony, Malviya Nagar, South Delhi, New Delhi, Delhi 110017, India
• Response time: acknowledged within 48 hours, resolved within one month of receipt.

See also our Privacy Policy, Terms & Conditions, Shipping & Delivery and Returns, Refunds & Cancellation.